1. Where do you ship?
Package will be delivered to address indicated in Singapore, including Sentosa and Jurong Island.

2. How long before I receive my order?
JW Lights m Bathroom makes every effort to deliver your order out of warehouse within 1~3 working days from placing the order and finishing payment online. JW Lights m Bathroom is not liable in respect of any shipping delays, nor of loss of any kind caused as a direct or indirect consequence due to unforeseen and uncontrollable circumstances. In these situations JW Lights m Bathroom will try the best to notify customer of the delay, and as feasible, make new delivery/collection arrangements with estimated delivery date. However, some products required longer time than others to be deliver.

3. Do JW Lights m Bathroom offer free shipping?
Yes! JW Lights m Bathroom offers free shipping for orders above S$300. If your order is below S$300 you will be charged shipping fee as below:
– S$0 ~ S$300 : S$30/Trip

4. Can I self collect my order?
Yes! Once you place your order, we will process your order and inform you when it is ready for collection. You can self collect your order at our shop at Block 69, Toa Payoh Lorong 4, #01-371 Singapore 310069.

5. Where can I enter my delivery address?
After you check out the shopping cart, you will be directed to the “Payment Page”.

6. How do I contact JW Lights m Bathroom if I have any enquiries?
You may reach JW Lights m Bathroom customer support at numerous way. Kindly revised the table below.

Phone +65 6980 5207 (JW Lights m Bathroom)
Mon-Sat 9am-6pm
Online: www.jinwang.com/contact-us/
Shop: Block 69, Toa Payoh Lorong 4, #01-371 Singapore 310069
Email: jinwanghardware@gmail.com