1. Where do you ship?
- Package will be delivered to address indicated in Singapore. For deliveries made to Sentosa and/or Jurong island, there will be an additional $10 surchange in addition to the original delivery fee.
2. How long before I receive my order?
- Jin Wang Hardware makes every effort to deliver your order out of warehouse within 2 working days from placing the order and finishing payment online. Jin Wang Hardware is not liable in respect of any shipping delays, nor of loss of any kind caused as a direct or indirect consequence due to unforeseen and uncontrollable circumstances. In these situations Jin Wang Hardware will try the best to notify customer of the delay, and as feasible, make new delivery/collection arrangements with estimated delivery date. However, some products required longer time than others to be deliver.
3. Do Jin Wang Hardware offer free shipping?
- Yes! Jin Wang Hardware offers free shipping for orders above S$180. If your order is below S$180 you will be charged shipping fee: S$0 ~ S$180 : S$10.00/Trip. For deliveries made to Sentosa and/or Jurong island, the additional surcharge of $10 will still apply.
4. Can I self collection my order?
- Yes! Once you place your order, we will process your order and inform you when it is ready for collection. You can self collect your order at our shop at Block 73, Toa Payoh Lorong 4, #01-603 Singapore 310073.
5. Where can I enter my delivery address?
- After you check out the shopping cart, you will be directed to the "Payment Page".
6. How do I contact Jin Wang Hardware if I have any enquiries?
- You may reach Jin Wang Hardware customer support at numerous way. Kindly revised the table below:
- Phone: +65 9878 2388 / +65 6689 7687
- Online: www.jinwanghardware.com/contact
- Shop: Block 73, Toa Payoh Lorong 4, #01-603 Singapore 310073
- Email: firstname.lastname@example.org